1000 Markets.....

In addition to my Etsy Shop, I also have a shop on 1000Markets. I love the idea of that site. I love the layout, and the idea of having lots of little shopping communities. I was raised in a town where going downtown to shop was always a better experience than going to the mall, (except of course, in the middle of winter when it was cold outside....) and 1000Markets has that downtown feel. I also really like the idea that buyers can get to know me more on that site. The stores that I like shopping in the most in my life are the stores where I get to know the people working there, and they get to know me. Back home, they ask about my mom, or my husband. Here, I have a favorite pet store that always asks about Batman. I love that. It makes me feel important and special. Although I do think that it's harder to create that kind of relationship online, I would love to have that with my customers. Obviously, I'm not expecting a website to do all of that for me, so I'd love to hear your thoughts. What can I do to help build that kind of relationship with my customers? What can I do to make you feel special?